Retail Sports Gear Specialist — Customer Experience Pro

DICK'S Sporting Goods; Florence (AL); On-site; USD 28,000 - 33,000; Full time

Job summary

DICK’S Sporting Goods is hiring store teammates to help customers and create an exceptional shopping experience through product knowledge, courtesy, and teamwork. You will greet customers, uphold merchandising standards, promote loyalty programs, follow safety procedures, foster an inclusive environment, and support the team across the store while performing duties as assigned by management.

Applicants should be able to stand for long periods, lift items, and move through dynamic store

Qualifications

• Experience in customer-facing retail preferred.
• Ability to greet customers and assess needs.
• Good communication and teamwork skills.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold merchandising and presentation standards by following floor sets, signage, and inventory presentation.
• Promote company programs such as loyalty, warranty sales, and private label enrollment.
• Adhere to safety, loss prevention, and standard operating procedures.
• Create an inclusive store environment where everyone feels welcome and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer Focus

Communication

Teamwork

Sales

Cash Handling

Job description

DICK’S Sporting Goods is hiring store teammates to help customers and create an exceptional shopping experience through product knowledge, courtesy, and teamwork. You will greet customers, uphold merchandising standards, promote loyalty programs, follow safety procedures, foster an inclusive environment, and support the team across the store while performing duties as assigned by management.

Applicants should be able to stand for long periods, lift items, and move through dynamic store