Retail Operations Specialist

Crate & Barrel; Lawrenceville (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to keep the stockroom efficient and support the sales floor. You will help fulfill customer orders, manage inventory, and maintain attractive store displays while following policies and safety guidelines.

This role emphasizes teamwork, adaptability, and learning store systems to support pricing, promotions, and daily operations, with a focus on exceptional customer service.

Qualifications

• Customer service and retail experience preferred.
• Ability to learn store systems and perform stock checks.
• Strong multitasking and teamwork.
• Excellent interpersonal and communication skills.

Responsibilities

• Process incoming/outgoing packages and curbside orders.
• Prepare stockroom for inventory and perform duties.
• Maintain stockroom organization and conduct stock checks.
• Execute visual merchandising standards on the sales floor.
• Assist with ensuring products are stocked and available for customers.
• Greet customers, process payments, and escalate to management as needed.
• Support store safety standards and loss prevention guidelines.
• Promote brand through customer engagement and product knowledge.

Skills

Customer service

Store operations

Merchandising

Teamwork

Multitasking

Communication

Tools

AS400 system

POS system

Job description

Crate & Barrel is seeking an Operations Associate to keep the stockroom efficient and support the sales floor. You will help fulfill customer orders, manage inventory, and maintain attractive store displays while following policies and safety guidelines.

This role emphasizes teamwork, adaptability, and learning store systems to support pricing, promotions, and daily operations, with a focus on exceptional customer service.