Retail Operations & Service Leader

Burlington Coat Factory Whse. Corp.; Naples (FL); Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

401(k)

Paid time off

Associate discount

Résumé du poste

Burlington Stores, Inc. in Naples, FL is seeking an Operations Service Manager to lead Customer Service and Cashier teams and oversee store operations with a focus on compliance, asset protection, and superb customer service.

You'll coordinate receiving, inventory accuracy, and partner with the Receiving Supervisor while acting as Manager on Duty. This role demands flexibility, leadership, and a commitment to Burlington's core values and growth opportunities.

Qualifications

• 3+ years of Retail Management or Store Operations experience in off-price/multi-unit retail.
• Ability to work a flexible schedule including mornings, nights, weekends, and holidays.
• Physical ability to lift and move boxes weighing up to 40 lbs.

Responsabilités

• Lead the Customer Service and Cashier teams, driving compliance to company policies and standards.
• Oversee the receiving process, transfers, debits, damages, and chargebacks with the Receiving Supervisor.
• Act as the Manager on Duty (MOD) and set a leadership example for customers and associates.

Connaissances

Retail Management

Store Operations

Leadership

Outils

Scheduling software

Description du poste

Burlington Stores, Inc. in Naples, FL is seeking an Operations Service Manager to lead Customer Service and Cashier teams and oversee store operations with a focus on compliance, asset protection, and superb customer service.

You'll coordinate receiving, inventory accuracy, and partner with the Receiving Supervisor while acting as Manager on Duty. This role demands flexibility, leadership, and a commitment to Burlington's core values and growth opportunities.