Store Operations Leader

Burlington Coat Factory Whse. Corp.; Tampa (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Burlington Stores, Inc. in Tampa, FL is seeking an Operations Service Manager to lead Customer Service and Cashier teams, oversee receiving, and drive store performance with a focus on policy compliance, asset protection, and customer satisfaction.

You will act as Manager on Duty, support staffing and training, and collaborate with District and Regional teams to execute effective store operations. Must have 3+ years retail management experience in off-price or big-box formats.

Qualifications

• 3+ years retail management or store operations in off-price/big-box retail.

Responsibilities

• Lead Customer Service and Cashier teams ensuring policy compliance and excellent customer service.
• Oversee receiving and inventory accuracy as part of store operations.
• Act as Manager on Duty (MOD) and lead by example for customers and staff.
• Support staffing, sourcing, interviewing and training for store teams.

Skills

Leadership

People management

Customer service

Operations

Tools

Scheduling software

Job description

Burlington Stores, Inc. in Tampa, FL is seeking an Operations Service Manager to lead Customer Service and Cashier teams, oversee receiving, and drive store performance with a focus on policy compliance, asset protection, and customer satisfaction.

You will act as Manager on Duty, support staffing and training, and collaborate with District and Regional teams to execute effective store operations. Must have 3+ years retail management experience in off-price or big-box formats.