Retail Operations & Service Lead (Flexible Hours)

Burlington Coat Factory of TX, LP; San Antonio (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage, +

Life and disability insurance

401(k) plan

Paid time off annually

Job summary

Burlington Stores, Inc. in San Antonio is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, driving policy compliance, asset protection, and efficient store operations.

You will oversee the receiving process, coordinating with the Receiving Supervisor to maintain inventory accuracy. As Manager on Duty, you will support the Store Manager with staffing, sourcing, interviewing, training, and succession planning, while coordinating with District and Regional teams

Qualifications

• 3+ years of Retail Management or Store Operations experience.
• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes up to 40 lbs and use scheduling/reporting software.

Responsibilities

• Lead the Customer Service and Cashier teams, ensuring policy compliance and high service levels.
• Oversee the overall store operations and receiving SOPs; coordinate with Receiving Supervisor on inventory accuracy.
• Act as the Manager on Duty and support staffing, interviewing, training, and succession planning.

Skills

Retail management

Team leadership

Operations coordination

Tools

Scheduling software

Job description

Burlington Stores, Inc. in San Antonio is seeking an Operations Service Manager to lead the Customer Service and Cashier teams, driving policy compliance, asset protection, and efficient store operations.

You will oversee the receiving process, coordinating with the Receiving Supervisor to maintain inventory accuracy. As Manager on Duty, you will support the Store Manager with staffing, sourcing, interviewing, training, and succession planning, while coordinating with District and Regional teams