Retail Operations Leader | Team Coaching & Customer Experience

Sodexo; Cincinnati (OH); On-site; USD 49,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid time off

Company holidays

Career growth

Tuition reimbursement

Job summary

Sodexo in Cincinnati is seeking a Retail Operations Leader to manage daily store performance, lead teams, and allocate resources to deliver exceptional customer experiences.

You will drive frontline coaching, cash handling, and POS accuracy while partnering with vendors on product flow and merchandising. This role emphasizes safety, efficient operations, and a customer-first approach in a fast-paced environment.

Qualifications

• Experience managing retail teams and daily store operations.
• Proven cash handling accuracy and POS proficiency.
• Strong time management in a fast-paced environment.
• Experience coaching and developing frontline staff.
• Creative merchandising and customer engagement abilities.

Responsibilities

• Drive daily store operations to deliver smooth customer experiences.
• Coach and grow frontline staff and supervisors.
• Maintain accurate cash handling procedures and POS operation.
• Partner with vendors to ensure product flow and compliance.
• Implement merchandising and marketing strategies to keep displays fresh.
• Uphold sanitation and safety standards.

Skills

Leadership

Cash handling

POS systems

Time management

Coaching teams

Merchandising

Education

High school/GED

Job description

Sodexo in Cincinnati is seeking a Retail Operations Leader to manage daily store performance, lead teams, and allocate resources to deliver exceptional customer experiences.

You will drive frontline coaching, cash handling, and POS accuracy while partnering with vendors on product flow and merchandising. This role emphasizes safety, efficient operations, and a customer-first approach in a fast-paced environment.