Retail Operations Lead | Customer Experience & Team Growth

Sodexo; Chattanooga (TN); Hybrid; USD 49,000 - 63,000; Full time

Benefits offered by this job

401(k) Plan with Matching

Paid Time Off

Tuition Reimbursement

Medical, Dental, Vision

Job summary

Sodexo is seeking a Retail Manager 2 for Erlanger Main in Chattanooga, TN. This role centers on leading teams, directing priorities, and driving customer satisfaction in a fast-paced retail environment.

You’ll manage people, set direction, deploy resources, and influence across the organization to deliver strong results in operations, merchandising, and store performance. Salary range and benefits apply.

Qualifications

• Education: High school/GED or equivalent.
• 1 year related experience.
• Strong time management in a fast-paced environment.

Responsibilities

• Lead daily retail operations to deliver smooth, efficient experiences.
• Coach and develop frontline staff and supervisors.
• Manage cash handling procedures and POS systems with accuracy.
• Partner with vendors to ensure product flow and compliance.
• Keep displays fresh, engaging and aligned with merchandising strategies.

Skills

Customer-first service

Cash handling & POS accuracy

Time management

Coaching high-performing teams

Merchandising / marketing creativity

Education

High school diploma or GED

Job description

Sodexo is seeking a Retail Manager 2 for Erlanger Main in Chattanooga, TN. This role centers on leading teams, directing priorities, and driving customer satisfaction in a fast-paced retail environment.

You’ll manage people, set direction, deploy resources, and influence across the organization to deliver strong results in operations, merchandising, and store performance. Salary range and benefits apply.