Retail Operations Leader: Champion Team & Service

Sodex; Marion (IN); On-site; USD 67,000 - 87,000; Full time

Job summary

Sodexo is seeking a retail operations leader in Marion, Indiana, to oversee frontline teams, manage priorities, and drive exceptional customer satisfaction. You will influence performance, set direction, and ensure resources are deployed effectively to deliver smooth daily operations.

Lead, coach, and grow a motivated team of associates and supervisors; manage cash handling and POS accuracy; partner with vendors on product flow; and bring merchandising and marketing strategies to life while

Qualifications

• Bachelor’s degree or equivalent experience.
• 3 years of management experience in retail or related field.
• Experience delivering customer-focused service in a fast-paced environment.

Responsibilities

• Lead daily operations and supervise frontline staff and supervisors.
• Manage cash handling procedures and POS accuracy.
• Coordinate with vendors to ensure product flow and compliance.
• Drive merchandising and marketing displays to life and maintain freshness.
• Uphold sanitation and safety standards across the space.

Skills

Cash handling

POS systems

Time management

Team leadership

Customer service

Merchandising

Vendor coordination

Education

Bachelor’s degree or equivalent experience

Tools

POS software

Job description

Sodexo is seeking a retail operations leader in Marion, Indiana, to oversee frontline teams, manage priorities, and drive exceptional customer satisfaction. You will influence performance, set direction, and ensure resources are deployed effectively to deliver smooth daily operations.

Lead, coach, and grow a motivated team of associates and supervisors; manage cash handling and POS accuracy; partner with vendors on product flow; and bring merchandising and marketing strategies to life while