Retail Operations Leader: Elevate Customer Experience

Sodexo; Marion (IN); Hybrid; USD 67,000 - 87,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and Welll

401(k) Plan with Matching

Paid Time Off and Holidays

Career Growth Opportunities and Tu itu

Job summary

Sodexo in Marion, Indiana is seeking a retail operations leader to drive daily store performance, coach frontline staff, set direction, and deliver outstanding customer experiences across busy retail environments. This hands-on role emphasizes cash handling accuracy, POS reliability, and the execution of merchandising and marketing initiatives while upholding safety standards.

You will partner with vendors to keep products flowing and compliant, fostering a customer-first environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• Minimum 3 years of management experience.
• Minimum 3 years of related experience in retail/operations.

Responsibilities

• Lead and develop frontline staff and supervisors.
• Manage cash handling procedures and POS systems with accuracy.
• Coordinate merchandising and marketing initiatives.
• Ensure safety, sanitation, and orderly store conditions.
• Partner with vendors to maintain product flow and compliance.

Skills

Customer service

Cash handling

POS systems

Team leadership

Merchandising

Education

Bachelor’s degree or equivalent experience

Job description

Sodexo in Marion, Indiana is seeking a retail operations leader to drive daily store performance, coach frontline staff, set direction, and deliver outstanding customer experiences across busy retail environments. This hands-on role emphasizes cash handling accuracy, POS reliability, and the execution of merchandising and marketing initiatives while upholding safety standards.

You will partner with vendors to keep products flowing and compliant, fostering a customer-first environment.