Retail Operations Leader - Production & Growth

Goodwill Industries of Southern New Jersey and Philadelphia; Rio Grande (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Employee Discounts

Job summary

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a Production Manager to oversee back production, drive daily operations, and lead a motivated Retail Merchandise Processing team in a fast-paced store environment.

You will ensure top-notch customer service, manage staff performance, and collaborate with the Store Manager to achieve revenue and profit targets while maintaining safety and policy compliance.

Qualifications

• Two years retail management experience, preferably thrift.
• One year customer service or public contact experience required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Oversee daily store operations and back production area to meet production and sales goals.
• Lead and develop a high-performing Retail Merchandise Processing team.
• Ensure excellent customer service and adherence to policies and safety procedures.
• Hire, train, and evaluate staff; coordinate with Store Manager on goals.
• Record daily production data and monitor store performance.

Skills

Retail leadership

Team motivation

Customer service

Communication skills

Hiring & supervision

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Goodwill Industries of Southern New Jersey and Philadelphia is seeking a Production Manager to oversee back production, drive daily operations, and lead a motivated Retail Merchandise Processing team in a fast-paced store environment.

You will ensure top-notch customer service, manage staff performance, and collaborate with the Store Manager to achieve revenue and profit targets while maintaining safety and policy compliance.