Retail Operations Leader — Inventory & People Development

SEPHORA; New York (NY); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in New York is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to excel in service and performance. You will lead with a focus on brand standards and seamless store execution to enhance the client experience.

The role requires at least 2 years of leadership in retail or hospitality, strong communication, and a collaborative attitude to foster a culture of accountability and success.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Strong leadership and coaching abilities with a focus on team development.
• Excellent communication and organizational skills.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop team members to build a fulfilling path at Sephora while learning operational processes and performance metrics.
• Foster inclusivity and teamwork and maintain a safe, welcoming shopping environment.

Skills

Leadership

Coaching

Communication

Time management

Job description

Sephora in New York is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach the team to excel in service and performance. You will lead with a focus on brand standards and seamless store execution to enhance the client experience.

The role requires at least 2 years of leadership in retail or hospitality, strong communication, and a collaborative attitude to foster a culture of accountability and success.