Retail Operations Leader | Build Teams, Elevate Brand

Sephora company; Ohio; On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Competitive pay

Job summary

Sephora in Liberty Center, OH is seeking an Operations Leader to drive store efficiency and a standout client experience. You will lead the operations team, manage inventory and merchandising, and coach staff to perform at their best.

The role requires at least 2 years of leadership in retail or hospitality, strong organization, communication, and a hands-on approach to coaching. You will support peak operations, ensure safety, and uphold Sephora standards.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and maintain standards.
• Lead visual merchandising, promotional events, and store maintenance.
• Partner with team to deliver exceptional service and achieve store goals.
• Guide and train team members on processes, selling behaviors, metrics, and initiatives.
• Promote inclusivity and teamwork; empower everyone.
• Follow company policies and ensure a safe, enjoyable shopping experience.

Skills

Leadership experience

Team coaching

Communication skills

Organizational skills

Problem solving

Time management

Physical stamina

Job description

Sephora in Liberty Center, OH is seeking an Operations Leader to drive store efficiency and a standout client experience. You will lead the operations team, manage inventory and merchandising, and coach staff to perform at their best.

The role requires at least 2 years of leadership in retail or hospitality, strong organization, communication, and a hands-on approach to coaching. You will support peak operations, ensure safety, and uphold Sephora standards.