Retail Operations Leader – Team Coach & Inventory

Sephora; Houston (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare

Wellbeing benefits

Inclusion & Belonging

Job summary

Sephora is seeking an Operations Leader in Houston to drive store operations, supervise inventory and merchandising, and coach a high-performing team. You’ll ensure standards are met, support an exceptional client experience, and uphold Sephora’s brand.

The role emphasizes leadership, training, and collaboration to achieve store goals while maintaining efficiency and a positive work environment.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment; ensure operational standards are met.
• Lead visual merchandising and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to store goals.
• Coach and train team members to develop in Sephora’s operations and selling behaviors.

Skills

Leadership

Coaching

Communication

Interpersonal skills

Time management

Organizational skills

Problem solving

Attention to detail

Team motivation

Job description

Sephora is seeking an Operations Leader in Houston to drive store operations, supervise inventory and merchandising, and coach a high-performing team. You’ll ensure standards are met, support an exceptional client experience, and uphold Sephora’s brand.

The role emphasizes leadership, training, and collaboration to achieve store goals while maintaining efficiency and a positive work environment.