Retail Operations Leader — Inventory, Merch & Team Coaching

Sephora; California; On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Inclusive culture

Job summary

Sephora Fresno store is seeking an Operations Leader to drive store performance and exceptional client experiences. You’ll oversee inventory, replenishment, order fulfillment, and maintain Sephora’s brand standards while coaching the team.

You’ll lead visual merchandising, coordinate promotions, and ensure efficient operations. The role requires 2+ years of leadership in retail or hospitality, with strong communication and a commitment to inclusivity and teamwork.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Physically able to lift up to 50 pounds.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising and store maintenance to uphold Sephora’s brand.
• Coach and develop team members toward goals.
• Foster inclusivity and teamwork among staff.
• Uphold Sephora standards and safety policies.

Skills

Leadership

Coaching

Communication

Time management

Attention to detail

Tools

Retail operations software

Job description

Sephora Fresno store is seeking an Operations Leader to drive store performance and exceptional client experiences. You’ll oversee inventory, replenishment, order fulfillment, and maintain Sephora’s brand standards while coaching the team.

You’ll lead visual merchandising, coordinate promotions, and ensure efficient operations. The role requires 2+ years of leadership in retail or hospitality, with strong communication and a commitment to inclusivity and teamwork.