Retail Operations Leader - Elevate Store Performance

PetSmart; Mantua Township (NJ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits*

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Operations Manager to drive store performance, merchandising, and pet care operations. You will lead associates, manage opening/closing procedures, and ensure execution of company standards across health and safety, pricing, and inventory controls.

Ideal candidates have 3+ years in retail leadership, strong communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.

Responsibilities

• Lead and coach associates to deliver excellent store operations.
• Oversee inventory management, merchandising, and pricing processes.
• Ensure a safe, clean, and compliant store environment.

Skills

Retail leadership

Customer-focused

Computer skills

Communication skills

Under pressure

Organizational skills

Job description

PetSmart is seeking a Retail Operations Manager to drive store performance, merchandising, and pet care operations. You will lead associates, manage opening/closing procedures, and ensure execution of company standards across health and safety, pricing, and inventory controls.

Ideal candidates have 3+ years in retail leadership, strong communication, and the ability to manage multiple priorities in a fast-paced environment.