Retail Operations Leader — Lead & Elevate Customer Experience

Inside Lvmh; Apple Valley (CA); Hybrid; USD 35,818,000 - 39,262,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discount

Job summary

Sephora in Apple Valley, CA seeks an Operations Leader to drive store efficiency and deliver an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach associates to perform at their best.

If you’re passionate about retail operations and developing people, this full-time role invites you to Belong to Something Beautiful within Sephora’s inclusive culture and high standards.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment, and ensure operational standards.
• Drive brand presentation: lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: partner with the team to deliver exceptional service and achieve store goals.
• Coach and develop: train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience for all.

Job description

Sephora in Apple Valley, CA seeks an Operations Leader to drive store efficiency and deliver an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach associates to perform at their best.

If you’re passionate about retail operations and developing people, this full-time role invites you to Belong to Something Beautiful within Sephora’s inclusive culture and high standards.