Retail Operations Leader: Drive Sales & Service Excellence

Ulta Beauty; Pocatello (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty is seeking an Operations Manager to lead a team of associates and manage store operations, with a focus on delivering top-line sales growth, inventory integrity, and exceptional guest experience. The OM will supervise the Merchandise Manager and ensure adherence to standards, procedures, and payroll budgets while fostering talent development.

The role requires 2–3+ years in fast-paced retail management, a Bachelor’s degree, and strong leadership.

Qualifications

• Bachelor’s degree preferred.
• 2–3+ years in fast-paced retail management or equivalent.
• Strong financial acumen: drive top-line sales and control expenses.
• Proven leadership in attracting, developing, and retaining talent.

Responsibilities

• Lead a high-performing team to achieve store sales goals and operational metrics.
• Manage realignments, planograms, and inventory life-cycle processes.
• Oversee staffing, scheduling, and payroll within budget.
• Ensure compliance with store policies and standards.
• Develop talent through coaching, training, and performance reviews.
• Engage guests with onboarding, product demonstrations, and excellent service.
• Collaborate with leadership to deliver a consistent brand experience.

Skills

Retail management

Leadership

Sales & merchandising

Budget management

Communication

Technology proficiency

Education

Bachelor’s degree

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Operations Manager to lead a team of associates and manage store operations, with a focus on delivering top-line sales growth, inventory integrity, and exceptional guest experience. The OM will supervise the Merchandise Manager and ensure adherence to standards, procedures, and payroll budgets while fostering talent development.

The role requires 2–3+ years in fast-paced retail management, a Bachelor’s degree, and strong leadership.