Retail Operations Leader: Drive Experience & Inventory

Sephora SA; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Job summary

Sephora is seeking an Operations Leader in Richmond, VA to guide store operations, inventory, and merchandising while coaching a team to deliver an outstanding client experience. The role requires strong leadership, problem-solving, and a passion for developing people in a retail setting.

As a Full Time, hourly non-exempt position, you will support peak hours, weekends, and holidays, and uphold Sephora standards in a fast-paced environment.

Qualifications

• Minimum 2 years of leadership experience in retail operations.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead the operations team to ensure safe, compliant store operations.
• Maintain brand presentation and visual merchandising.
• Deliver exceptional client experiences and meet store goals.
• Foster inclusive, collaborative team culture.

Skills

Leadership

Retail operations

Coaching

Communication

Job description

Sephora is seeking an Operations Leader in Richmond, VA to guide store operations, inventory, and merchandising while coaching a team to deliver an outstanding client experience. The role requires strong leadership, problem-solving, and a passion for developing people in a retail setting.

As a Full Time, hourly non-exempt position, you will support peak hours, weekends, and holidays, and uphold Sephora standards in a fast-paced environment.