Retail Operations Leader - Elevate Store Experience

Sephora; Churchill (OH); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Diversity & inclusion programs

Job summary

Sephora Liberty Center is seeking an Operations Leader to drive store operations, inventory, and merchandising while coaching a team to deliver an exceptional client experience.

You will lead and develop staff, uphold Sephora standards, and ensure safety and efficiency in a fast-paced retail environment. This is a full-time, hourly role with peak-hour shifts requiring nights, weekends, and holidays.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead with impact overseeing inventory management, replenishment, order fulfillment, and ensuring operational standards.
• Drive brand presentation through visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience by partnering with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members; train on operations, selling behaviors, performance metrics, and initiatives.
• Foster inclusivity and teamwork to promote a culture of openness and accountability.
• Uphold Sephora standards by following policies and ensuring a safe, enjoyable shopping experience for all.

Skills

Leadership

Coaching

People development

Attention to detail

Time management

Communication

Job description

Sephora Liberty Center is seeking an Operations Leader to drive store operations, inventory, and merchandising while coaching a team to deliver an exceptional client experience.

You will lead and develop staff, uphold Sephora standards, and ensure safety and efficiency in a fast-paced retail environment. This is a full-time, hourly role with peak-hour shifts requiring nights, weekends, and holidays.