Retail Operations Leader: Elevate Store Performance

LVMH; Sugar Land (TX); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare and wellbeing benefits

Job summary

Sephora in Sugar Land, TX is seeking an Operations Leader to drive store operations, inventory, and client experience. You will lead the operations team, oversee merchandising, and coach colleagues to perform at their best.

You will develop talent, uphold Sephora standards, and foster a collaborative, inclusive environment while ensuring performance metrics and company initiatives are met in a dynamic retail setting.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Lead with impact: You’ll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation: Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

Inventory management

Coaching & development

Customer experience

Communication skills

Problem-solving

Time management

Team motivation

Job description

Sephora in Sugar Land, TX is seeking an Operations Leader to drive store operations, inventory, and client experience. You will lead the operations team, oversee merchandising, and coach colleagues to perform at their best.

You will develop talent, uphold Sephora standards, and foster a collaborative, inclusive environment while ensuring performance metrics and company initiatives are met in a dynamic retail setting.