Retail Operations Leader - Drive Experience & Growth

LVMH; Brick Township (NJ); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Brick Township, NJ is seeking an Operations Leader to drive store operations and customer experience. You will lead the operations team, manage inventory and merchandising, and coach others toward high performance.

With at least 2 years in a similar leadership role, you’ll optimize processes, support peak times, and uphold Sephora’s standards while promoting inclusivity and teamwork. This hourly, full-time role emphasizes reliability and strong people leadership.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering accountability and success.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet standards.
• Lead visual merchandising, promotional events, and store maintenance.
• Partner with team to deliver exceptional service and achieve store goals.
• Coach and develop teammates to grow within Sephora and learn operations.
• Foster inclusivity and teamwork to empower all staff.
• Adhere to Sephora policies and create a safe shopping environment.

Skills

Leadership

Retail Operations

Team Coaching

Customer Service

Communication

Time Management

Problem Solving

People Development

Job description

Sephora in Brick Township, NJ is seeking an Operations Leader to drive store operations and customer experience. You will lead the operations team, manage inventory and merchandising, and coach others toward high performance.

With at least 2 years in a similar leadership role, you’ll optimize processes, support peak times, and uphold Sephora’s standards while promoting inclusivity and teamwork. This hourly, full-time role emphasizes reliability and strong people leadership.