Retail Operations Leader – Beauty Brand & Team Coach

Sephora; Long Beach (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging

Competitive hourly pay

Job summary

Sephora in Long Beach seeks an Operations Leader to drive store efficiency and superior client experiences. You will manage the operations team, oversee inventory and merchandising, and coach colleagues to excel, contributing to a Belonging to Something Beautiful culture.

You will oversee replenishment, fulfillment, brand presentation, and adherence to Sephora standards while collaborating with teammates to hit store goals in a safe, inclusive environment.

Qualifications

• Minimum 2 years of leadership experience in a retail operations or hospitality setting.
• Proven ability to lead, coach, and develop teams to meet goals.
• Strong attention to detail with problem-solving and organizational skills.
• Excellent communication and interpersonal abilities, with adaptability in a dynamic environment.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet standards.
• Lead visual merchandising and store maintenance to uphold Sephora branding and drive sales.
• Partner with the team to deliver exceptional client service and achieve store goals.
• Coach and develop team members, guiding them through processes, selling behaviors, and metrics.
• Promote inclusivity and teamwork to foster a supportive store culture.
• Uphold Sephora policies and ensure a safe, enjoyable shopping experience for customers.

Skills

Leadership

Coaching

Communication

Operations

Job description

Sephora in Long Beach seeks an Operations Leader to drive store efficiency and superior client experiences. You will manage the operations team, oversee inventory and merchandising, and coach colleagues to excel, contributing to a Belonging to Something Beautiful culture.

You will oversee replenishment, fulfillment, brand presentation, and adherence to Sephora standards while collaborating with teammates to hit store goals in a safe, inclusive environment.