Retail Operations Lead | Team Coaching & Merchandising

Sephora; Friendswood (TX); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Friendswood, TX is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates to deliver exceptional client experiences.

You will lead with impact, uphold Sephora standards, and foster an inclusive, collaborative culture while supporting peak retail performance through flexible scheduling and reliable attendance.

Requires at least 2 years of leadership experience in retail or hospitality.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success.

Responsibilities

• Oversee inventory management, replenishment, order fulfillment, and maintain operational standards.
• Lead visual merchandising and promotional events to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop team members to build a fulfilling path at Sephora while learning operational processes.
• Foster inclusivity and teamwork, promoting a culture of openness and empowerment.
• Uphold Sephora standards and follow company policies to ensure a safe, enjoyable shopping experience.

Skills

Leadership

People development

Inventory management

Communication

Organizational skills

Time management

Team motivation

Job description

Sephora in Friendswood, TX is seeking an Operations Leader to drive store operations, oversee inventory and merchandising, and coach teammates to deliver exceptional client experiences.

You will lead with impact, uphold Sephora standards, and foster an inclusive, collaborative culture while supporting peak retail performance through flexible scheduling and reliable attendance.

Requires at least 2 years of leadership experience in retail or hospitality.