Retail Operations Leader — Build Teams & Brand Experience

Sephora; Calabasas (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Job summary

Sephora in Calabasas is seeking an Operations Leader to drive store efficiency and an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

Qualified candidates have at least 2 years of leadership experience in retail operations or hospitality, with strong attention to detail, communication, and problem-solving skills.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and problem-solving skills.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds as needed.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet store standards.
• Lead visual merchandising, promotions, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional client service and achieve store goals.
• Coach and develop team members, guiding them through Sephora processes, selling behaviors, and performance metrics.
• Foster inclusivity and teamwork, promoting an open culture where everyone feels empowered.
• Uphold Sephora standards and ensure a safe, enjoyable shopping experience.

Skills

Leadership

Team coaching

Operational excellence

Retail operations

Communication

Job description

Sephora in Calabasas is seeking an Operations Leader to drive store efficiency and an exceptional client experience. You will lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

Qualified candidates have at least 2 years of leadership experience in retail operations or hospitality, with strong attention to detail, communication, and problem-solving skills.