Retail Operations Leader | Assistant Store Manager

Dick's Sporting Goods; Charlottesville (VA); On-site; USD 50,000 - 76,000; Full time

Job summary

DICK'S Sporting Goods in Charlottesville, VA is seeking an Assistant Store Manager of Operations to lead daily store execution, coach teammates, and optimize processes to deliver an exceptional athlete experience.

You will manage a Captain team, drive staffing, scheduling, and compliance with company standards, while modeling service and leadership behaviors that elevate performance and engagement.

Qualifications

• 1-3 years of retail management experience or customer-focused experience.
• Strong leadership, coaching and team development skills.
• Demonstrated ability to drive store operations and process improvements.

Responsibilities

• Collaborate with the Store Manager to develop and execute annual growth plans and forecasting.
• Directly manage Captains (Supervisors) and coach a larger store team to high performance.
• Uphold merchandising standards and execute floor sets, signage, pricing, and inventory presentation.
• Lead training initiatives and development plans to elevate athlete experiences.
• Oversee payroll, scheduling, and staffing plans aligned to budget and traffic.

Skills

Retail management

Customer service

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Charlottesville, VA is seeking an Assistant Store Manager of Operations to lead daily store execution, coach teammates, and optimize processes to deliver an exceptional athlete experience.

You will manage a Captain team, drive staffing, scheduling, and compliance with company standards, while modeling service and leadership behaviors that elevate performance and engagement.