Retail Operations Lead: Customer-First Store Manager Support

Dollar General; Hesperia (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to support daily store operations, customer service, and merchandising. The role involves supervising staff, helping with scheduling, and ensuring policies are followed to maximize profitability and reduce losses.

Responsibilities include opening/closing, training, safety meetings, and assisting with cash handling, deposits, and reporting. Strong communication and organizational skills are essential for success in a fast-paced environment.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Knowledge of cash handling and safety procedures is expected.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, operate cash register and scanner.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing training, safety meetings, and ensuring policy compliance.
• Manage merchandise through receiving, stocking, restocking and rotating displays according to planograms.
• Maintain accurate inventory and enforce write-offs, scans, paperwork and bank deposits.

Skills

Customer service leadership

Communication skills

Problem solving

Organization

Cash handling procedures

Cashier accountability

Deposit coordination

Team supervision

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to support daily store operations, customer service, and merchandising. The role involves supervising staff, helping with scheduling, and ensuring policies are followed to maximize profitability and reduce losses.

Responsibilities include opening/closing, training, safety meetings, and assisting with cash handling, deposits, and reporting. Strong communication and organizational skills are essential for success in a fast-paced environment.