Retail Operations Lead & Customer Coach

The TJX Companies, Inc.; Huntsville (TX); In loco; USD 21.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) match

Medical/dental/vision

HSA

Descrizione del lavoro

The TJX Companies, Inc. is seeking a Key Carrier in Huntsville, TX, to evolve from Coordinator duties and take a leadership role in daily store operations. Open availability is required, including nights and weekends, with duties spanning customer service, coaching, and ensuring policy adherence.

You will model exceptional service, manage staff coverage, and partner with Management on training to boost effectiveness while maintaining store standards and safety.

Competenze

• Proven ability to deliver exceptional customer service.
• Experience coaching and supervising Associates.
• Strong communication and organizational skills.

Mansioni

• Interact with customers and provide excellent service.
• Lead and coach Associates; act as Manager on Duty when required.
• Ensure store operations align with policies and procedures.
• Maintain proper Associate coverage for service areas.
• Support opening/closing procedures and store priorities.
• Promote safety and adherence to labor laws and programs.

Conoscenze

Customer service

Leadership

Coaching

Communication

Teamwork

Multitasking

Descrizione del lavoro

The TJX Companies, Inc. is seeking a Key Carrier in Huntsville, TX, to evolve from Coordinator duties and take a leadership role in daily store operations. Open availability is required, including nights and weekends, with duties spanning customer service, coaching, and ensuring policy adherence.

You will model exceptional service, manage staff coverage, and partner with Management on training to boost effectiveness while maintaining store standards and safety.