Retail Operations Lead — Coach Teams & Elevate Experience

Sephora USA, Inc; Temecula (CA); Hybrid; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing programs

Job summary

As an Operations Leader at Sephora Temecula, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.

Responsibilities

• Lead with impact: oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met.
• Drive brand presentation: lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Support client experience: partner with the team to deliver exceptional service and contribute to achieving store goals.
• Coach and develop: guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe and enjoyable shopping experience for all.

Skills

Leadership

Team coaching

Communication

Problem solving

Time management

Attention to detail

Job description

As an Operations Leader at Sephora Temecula, you’ll be a key driver of operational excellence—ensuring the store runs efficiently and supports an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best.

If you’re passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.