Retail Ops Lead - Inspire Teams & Brand Experience

Sephora; Thousand Oaks (CA); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing program

Job summary

Sephora in Thousand Oaks, CA is seeking an Operations Leader to drive store operational excellence. You will lead the operations team, oversee inventory, merchandising, and coach others to perform at their best, ensuring a seamless client experience.

This full-time role requires 2+ years of leadership in retail or hospitality, sharp attention to detail, and strong communication. You will promote a collaborative culture and uphold Sephora standards daily.

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail with excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment to meet standards.
• Lead visual merchandising, promotions, and store maintenance to drive sales.
• Partner with the team to deliver exceptional service and achieve store goals.
• Coach and develop team members, guiding selling behaviors and performance metrics.
• Foster inclusivity, teamwork, and a culture of accountability and success.
• Uphold Sephora standards and create a safe, enjoyable shopping experience.

Skills

Leadership

Coaching

Communication

Problem-solving

Organization

Time management

Interpersonal skills

Team motivation

Job description

Sephora in Thousand Oaks, CA is seeking an Operations Leader to drive store operational excellence. You will lead the operations team, oversee inventory, merchandising, and coach others to perform at their best, ensuring a seamless client experience.

This full-time role requires 2+ years of leadership in retail or hospitality, sharp attention to detail, and strong communication. You will promote a collaborative culture and uphold Sephora standards daily.