Retail Operations Lead - Coach Teams, Elevate Experience

DICK'S Sporting Goods, Inc.; Minnetonka (MN); On-site; USD 50,000 - 76,000; Full time

Job summary

DICK'S Sporting Goods is seeking an Assistant Store Manager of Operations to lead operational execution in a fast-paced retail environment. You will coach, develop, and optimize processes to deliver an elevated athlete experience across front and back-of-house operations.

Key responsibilities include partnering with the Store Manager on staffing, scheduling, and program adherence, while driving performance and ensuring safety and policy compliance.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of retail management experience.
• 1-3 years of retail management experience or customer-focused experience.

Responsibilities

• Collaborates with Store Manager to develop and execute annual growth plans and forecasts.
• Directly manages a team of Captains (Supervisors) and guides store staff through coaching and development.
• Oversees payroll, scheduling, and staffing to align with budget goals and traffic patterns.
• Leads hiring efforts for Captain (Supervisor) and hourly teammates, ensuring effective interviewing and onboarding.

Skills

Retail leadership

Customer focus

Team leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking an Assistant Store Manager of Operations to lead operational execution in a fast-paced retail environment. You will coach, develop, and optimize processes to deliver an elevated athlete experience across front and back-of-house operations.

Key responsibilities include partnering with the Store Manager on staffing, scheduling, and program adherence, while driving performance and ensuring safety and policy compliance.