Retail Operations Leader — Store Performance

Dick's Sporting Goods; Littleton (CO); On-site; USD 66,000 - 92,000; Full time

Job summary

DICK'S Sporting Goods, Inc. in the United States is seeking an Assistant Store Manager of Operations to lead store operations, drive efficiency, and deliver an exceptional athlete experience on the sales floor and in back‑of‑house areas.

You will coach Captains, optimize processes, and ensure the store runs smoothly while upholding safety, policy, and customer service standards. This role emphasizes leadership, teamwork, and continuous improvement in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail management or customer‑facing experience.
• Ability to lead teams and manage operations.

Responsibilities

• Collaborates with the Store Manager to develop and execute yearly growth plans and forecasts.
• Directly manages Captains ( Supervisors ) and coaches the broader store team.
• Upholds merchandising standards and executes floor sets, pricing, and inventory.
• Leads training initiatives and develops team members with stretch assignments.
• Oversees staffing, payroll, and scheduling to meet budget and traffic needs.
• Hires and makes decisions for Captain (Supervisor) and hourly staff; mentors interviewing practices.
• Ensures safety, policy compliance, and respectful, inclusive store environment.

Skills

Leadership

Coaching

Customer focus

Team collaboration

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. in the United States is seeking an Assistant Store Manager of Operations to lead store operations, drive efficiency, and deliver an exceptional athlete experience on the sales floor and in back‑of‑house areas.

You will coach Captains, optimize processes, and ensure the store runs smoothly while upholding safety, policy, and customer service standards. This role emphasizes leadership, teamwork, and continuous improvement in a fast-paced retail environment.