Retail Operations & Funding Specialist

Volvo Group; Greensboro (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive medical, dental, andVision

Generous paid time off

Competitive retirement plans

Volvo Group University - professional

Job summary

Volvo Group in Greensboro, NC is seeking a Retail Operations Support Specialist to provide timely, accurate support across Customer Service, Funding, Collateral Administration, Insurance Tracking and Contract Maintenance, ensuring efficient processing throughout the contract lifecycle. The role is on-site with opportunities to collaborate across departments and contribute to servicing excellence.

You will work with customers, dealers and internal teams in a cross-functional environment, maintain

Qualifications

• Strong customer service orientation with a commitment to delivering a positive customer experience.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications and business systems.

Responsibilities

• Support Customer Service, Funding Operations, Collateral Administration, and Insurance Tracking accordingly.
• Review, process, scan, file, and maintain contract documentation with accuracy.
• Perform title administration activities including title booking, tracking, lien releases.
• Assist with insurance tracking and contract maintenance requests.
• Support funding and post-closing activities and data integrity across systems.
• Collaborate with Risk Management, Credit, Sales, Marketing, Documentation, Title & License, Insurance Tracking, and Accounting.

Skills

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Teamwork

Microsoft Office

Education

Bachelor’s degree (Business/Finance/Accounting)

Tools

Microsoft Office

Job description

Volvo Group in Greensboro, NC is seeking a Retail Operations Support Specialist to provide timely, accurate support across Customer Service, Funding, Collateral Administration, Insurance Tracking and Contract Maintenance, ensuring efficient processing throughout the contract lifecycle. The role is on-site with opportunities to collaborate across departments and contribute to servicing excellence.

You will work with customers, dealers and internal teams in a cross-functional environment, maintain