Insurance Operations & Data Analytics Specialist

Volvo Financial Services; Greensboro (NC); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive medical, dental and vision

Generous paid time off

Competitive retirement matching plans

Volvo Group University and development

Job summary

Volvo Financial Services (VIS) seeks an Insurance Operations Specialist to support daily insurance tracking, compliance, and reporting. You will work on Power BI dashboards, collaborate with dealers, customers, and risk teams, and help optimize processes for VOLVO Group operations in Greensboro, NC on-site.

The role requires a Bachelor's degree in a related field with 3+ years in insurance operations and a P&C license preferred. Advanced designations and bilingual skills are a plus.

Qualifications

• Bachelor's degree in business, finance, insurance, data analytics or related field.
• 3+ years in commercial insurance or related field; trucking/vehicle focus a plus.
• Active P&C license preferred; ability to obtain may be required.
• Experience with AMS360 or similar agency management/tracking systems.
• Advanced designations such as CPCU/CIC/ARM are advantageous.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Support day-to-day insurance operations and tracking activities for VIS and VFS.
• Develop Power BI dashboards and recurring/ad hoc reports for KPIs and trends.
• Respond to insurance questions, resolve coverage issues, and document exceptions.
• Manage insurance tracking vendor relationship and ensure data quality.
• Maintain compliant electronic files and implement process improvements.
• Collaborate with customers, dealers, partners, and cross-functional teams.

Skills

Power BI

Excel

Microsoft Office

Data analysis

Communication

Education

Bachelor's degree in business, finance, insurance, data analytics

Three+ years in commercial insurance or related field

Property and Casualty license preferred

Advanced insurance designations such as CPCU, CIC, ARM a plus

Bilingual Spanish/English a plus

Tools

AMS360

Insurance tracking platform

Job description

Volvo Financial Services (VIS) seeks an Insurance Operations Specialist to support daily insurance tracking, compliance, and reporting. You will work on Power BI dashboards, collaborate with dealers, customers, and risk teams, and help optimize processes for VOLVO Group operations in Greensboro, NC on-site.

The role requires a Bachelor's degree in a related field with 3+ years in insurance operations and a P&C license preferred. Advanced designations and bilingual skills are a plus.