Retail Operations Coordinator - Storefront & Inventory

Duke University; Durham (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement benefits

Family programs

Cultural programs

Job summary

Duke University is seeking a full-time Department Coordinator to support the Duke Team Store and University Store. The role involves front-end customer service, cash handling, merchandising, and back-end duties such as ordering and receiving inventory.

Responsibilities include coordinating daily operations, managing inventory with NetSuite, assisting with events, and supervising junior staff while ensuring accurate records and loss prevention compliance.

Qualifications

• Requires a high school diploma; some college preferred or equivalent.
• 1–3 years of retail apparel sales/operations experience in a high-volume setting.
• Experience with cash handling and inventory management is a plus.

Responsibilities

• Coordinate day-to-day operations of Team Store and University Store to ensure proper sales floor arrangement.
• Evaluate inventory movement and recommend display/product placement improvements.
• Assist with Clothing/Gift Concessions events and staffing.
• Receive merchandise, verify packing slips, and ensure UPCs are linked in NetSuite.
• Operate POS and process cash and non-cash transactions.
• Enter inventory into NetSuite and ensure margins are correct.
• Supervise lower-level staff and report issues to supervisor.
• Perform clerical duties and maintain departmental records.

Skills

Excellent communication

Customer service

Attention to detail

Multitasking

Problem solving

Education

High school diploma

Some college preferred

Tools

NetSuite

Job description

Duke University is seeking a full-time Department Coordinator to support the Duke Team Store and University Store. The role involves front-end customer service, cash handling, merchandising, and back-end duties such as ordering and receiving inventory.

Responsibilities include coordinating daily operations, managing inventory with NetSuite, assisting with events, and supervising junior staff while ensuring accurate records and loss prevention compliance.