Retail Operations & Compliance Specialist

CarMax Inc.; New Jersey; Vor Ort; USD 30.000 - 34.000; Vollzeit

Zusammenfassung

CarMax Inc. is seeking a Business Operations Associate in Sicklerville, NJ. You will support store operations by greeting customers, guiding them through paperwork, and ensuring accurate processing of deals, titles, and funding paperwork.

You will also handle cash, audits, and clerical tasks while mentoring new associates and maintaining a safe, organized work environment. The role requires flexibility for evenings, weekends, and holidays.

Qualifikationen

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Aufgaben

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Kenntnisse

Data entry

Organizational skills

Communication

Multitasking

Confidentiality

Flexibility

Tools

Microsoft Office

Jobbeschreibung

CarMax Inc. is seeking a Business Operations Associate in Sicklerville, NJ. You will support store operations by greeting customers, guiding them through paperwork, and ensuring accurate processing of deals, titles, and funding paperwork.

You will also handle cash, audits, and clerical tasks while mentoring new associates and maintaining a safe, organized work environment. The role requires flexibility for evenings, weekends, and holidays.