Business Operations & Customer Service Associate

CarMax; Newark (DE); On-site; USD 30,000 - 34,000; Part time

Benefits offered by this job

Sick time accrual

Vacation time

Floating holiday time

Job summary

CarMax in Newark, DE is hiring a Business Operations Associate to serve as the backbone of store operations. You will greet customers, guide them through paperwork, and ensure accurate processing of sales, auctions, and appraisals.

The role requires attention to detail, strong organizational and communication skills, and the ability to work varied hours including nights and weekends. You will handle cash, audits, and documentation while supporting multiple departments.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit retail and wholesale sales paperwork.
• Manage auctions and appraisal transactions with accurate titles and funding docs.
• Handle cash management, payments, and deposits.
• Train and mentor new associates and support store operations.
• Perform clerical duties and data entry with high accuracy.
• Adhere to CarMax EH&S requirements and maintain clean work area.

Skills

Data interpretation

Organizational skills

Multitasking

Communication skills

Tools

Microsoft Office

Data entry systems

Job description

CarMax in Newark, DE is hiring a Business Operations Associate to serve as the backbone of store operations. You will greet customers, guide them through paperwork, and ensure accurate processing of sales, auctions, and appraisals.

The role requires attention to detail, strong organizational and communication skills, and the ability to work varied hours including nights and weekends. You will handle cash, audits, and documentation while supporting multiple departments.