Automotive Retail Operations & Compliance Associate

CarMax; Town of Newark (WI); In loco; USD 30.000 - 34.000; Tempo pieno

Descrizione del lavoro

CarMax is hiring a Business Operations Associate to support store operations, sales processing, and appraisals. You will ensure accurate paperwork, assist with cash handling, and mentor teammates in a fast-paced environment.

The role emphasizes OH&S compliance, data integrity, and clear communication with customers and internal teams. Flexibility to work varied schedules, including nights, weekends, and holidays, is required.

Competenze

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication skills for customer and team interactions.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Mansioni

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Conoscenze

Customer service

Data entry

Organization

Communication

Attention to detail

Teamwork

Strumenti

Microsoft Office

Data entry systems

Descrizione del lavoro

CarMax is hiring a Business Operations Associate to support store operations, sales processing, and appraisals. You will ensure accurate paperwork, assist with cash handling, and mentor teammates in a fast-paced environment.

The role emphasizes OH&S compliance, data integrity, and clear communication with customers and internal teams. Flexibility to work varied schedules, including nights, weekends, and holidays, is required.