Operations & Compliance Associate — Customer Service

CarMax Inc.; Sicklerville (NJ); In loco; USD 30.000 - 34.000; Tempo pieno

Descrizione del lavoro

CarMax Inc. in Sicklerville, New Jersey, is hiring a Business Operations Associate to support store processes, cash handling, and paperwork accuracy. You will help with sales, auctions, and appraisals while delivering friendly, reliable service to customers and teammates.

Join a fast-paced team that values integrity, teamwork, and clear communication. This role requires attention to detail, ability to stand for extended periods, and flexibility across varying shifts.

Competenze

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and integrity.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Mansioni

• Deliver outstanding customer service by greeting customers, answering questions, and guiding paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles and proper documentation.
• Handle cash management tasks, including receiving payments and deposits; maintain security protocols.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information with accuracy.

Conoscenze

Customer service

Organizational skills

Microsoft Office

Data entry

Communication skills

Physical stamina

Confidentiality

Flexible schedule

Strumenti

MS Office Suite

Data entry systems

Descrizione del lavoro

CarMax Inc. in Sicklerville, New Jersey, is hiring a Business Operations Associate to support store processes, cash handling, and paperwork accuracy. You will help with sales, auctions, and appraisals while delivering friendly, reliable service to customers and teammates.

Join a fast-paced team that values integrity, teamwork, and clear communication. This role requires attention to detail, ability to stand for extended periods, and flexibility across varying shifts.