Retail Operations Associate: Stockroom & Merchandising

Crate & Barrel; Lawrenceville (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

Crate & Barrel is seeking an Operations Associate to help run a fast-paced store environment. You will support stockroom efficiency, fulfill customer orders, and maintain attractive displays while upholding company policies and safety standards.

The role emphasizes upbeat service, teamwork, and flexibility as you learn store systems and promote promotions and loyalty programs to customers.

Qualifications

• Customer service experience preferred in retail or similar environment.
• Ability to engage customers and build rapport with peers.
• Strong communication, reading and written language skills in English.
• Flexible, learning-oriented and able to adapt to evolving business needs.

Responsibilities

• Process customer orders and curbside pickups promptly and accurately.
• Maintain stockroom and perform stock checks for inventory accuracy.
• Execute visual merchandising standards on the sales floor.
• Assist customers, answer questions, and support store profitability.
• Support safety, loss prevention, and adherence to store policies.

Skills

Customer service

Retail experience

Interpersonal skills

Communication skills

Multitasking

Tools

POS system

AS400 system

SKU/tagger guns

Printer

Computer

Job description

Crate & Barrel is seeking an Operations Associate to help run a fast-paced store environment. You will support stockroom efficiency, fulfill customer orders, and maintain attractive displays while upholding company policies and safety standards.

The role emphasizes upbeat service, teamwork, and flexibility as you learn store systems and promote promotions and loyalty programs to customers.