Retail Operations Associate: Inventory & Merchandising

Crate and Barrel; Seal Beach (CA); On-site; USD 36,000 - 54,000; Full time

Job summary

Crate and Barrel is seeking an Operations Associate in Seal Beach to maintain a smooth stockroom and support the salesfloor. You will handle customer orders, perform inventory tasks, and help present attractive displays.

Responsibilities include processing packages, assisting inventory, stock checks, and upholding safety and store policies while delivering friendly, knowledgeable service and working with the team to drive sales and brand standards.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Ability to learn store systems and procedures.

Responsibilities

• Process all incoming and outgoing packages, including customer curbside pick-up orders, ship from store, buy online pickup in store, in a timely manner
• Assist in preparing the stockroom for inventory and perform assigned inventory duties
• Perform prompt and accurate stock checks, while maintaining an organized and efficient stockroom
• Execute and maintain the visual merchandising standards of the sales floor to engage customers and associates with the product
• Assist with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase
• Possess and demonstrate excellent service and company standards in selling, customer service, visual merchandising and teamwork
• Greet and receive customers in a welcoming manner, respond to customer questions, process payments, and involve higher level management, as appropriate
• Engage in, maintain and support store safety standards and training
• Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Manual
• Lead by example and support store management in holding self and others accountable for store profitability and operational excellence
• Drive sales through engagement of customers, suggestive selling, sharing and demonstrating product knowledge and product expertise, as needed
• Communicate and have awareness of applicable promotions, offers, loyalty programs, and other initiatives to customers, as needed
• Promote the brand by engaging customers in creative activities and demonstrations, as needed

Skills

Interpersonal skills

Customer service

Communication skills

English proficiency

Flexibility

Teamwork

Tools

POS system

AS400 system

Job description

Crate and Barrel is seeking an Operations Associate in Seal Beach to maintain a smooth stockroom and support the salesfloor. You will handle customer orders, perform inventory tasks, and help present attractive displays.

Responsibilities include processing packages, assisting inventory, stock checks, and upholding safety and store policies while delivering friendly, knowledgeable service and working with the team to drive sales and brand standards.