Retail Operations Associate - Early Morning Impact

JCPenney; Lynchburg (VA); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Operations Associate to help create an outstanding customer experience through store operations. This early-morning role collaborates with a team to complete required tasks before opening.

You will assist customers, restock merchandise, and support omnichannel programs while upholding merchandising standards. Ideal candidates bring 1–2 years of retail experience and a proactive, energetic approach to work.

Qualifications

• Retail experience preferred (1–2 years).
• Strong customer service orientation and communication skills.
• Ability to work in a fast-paced, early-morning environment.
• Willingness to perform merchandising, stocking, and backroom tasks.

Responsibilities

• Provide customer service and assist shoppers across the store.
• Execute pricing and signing accurately and quickly.
• Restock and prepare merchandise for the floor.
• Receive and unload shipments with teammates.
• Maintain clean and safe backroom areas.
• Support omnichannel initiatives (Buy Online Pickup, Ship from Store, etc.).
• Assist with merchandise placement and merchandising standards.
• Engage in ongoing learning from peers and training materials.

Skills

Customer Service

Ownership

Intensity

Results

Job description

JCPenney is seeking an Operations Associate to help create an outstanding customer experience through store operations. This early-morning role collaborates with a team to complete required tasks before opening.

You will assist customers, restock merchandise, and support omnichannel programs while upholding merchandising standards. Ideal candidates bring 1–2 years of retail experience and a proactive, energetic approach to work.