Retail Mobile Tech Sales Associate – Customer Solutions

T-Mobile; Charleston (SC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, developing strong skills in customer interaction, digital tool usage, and service-plan recommendations.

The role offers on-the-job training, a comprehensive benefits package, and opportunities for growth.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Change Agility

Engaging People

Sales Experience

Education

High School Diploma or GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, developing strong skills in customer interaction, digital tool usage, and service-plan recommendations.

The role offers on-the-job training, a comprehensive benefits package, and opportunities for growth.