Mobile Retail Sales Associate - Tech, Plans & Stock Grants

T-Mobile; Mount Airy (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grants

401(k)

Paid time off

Medical insurance

Job summary

T-Mobile is seeking a customer-focused Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide shoppers through their journey while building product knowledge and digital tool proficiency.

Expect a competitive hourly base pay with training pay, comprehensive benefits, and eligible incentives; on-the-job training leads to advancement opportunities within a collaborative team culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a customer-focused Mobile Associate to support retail operations in a fast-paced environment. You will engage customers, demonstrate technology solutions, and guide shoppers through their journey while building product knowledge and digital tool proficiency.

Expect a competitive hourly base pay with training pay, comprehensive benefits, and eligible incentives; on-the-job training leads to advancement opportunities within a collaborative team culture.