Retail Mobile Expert: Tech & Service Solutions

T-Mobile; Inglewood (CA); On-site; USD 20,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee stock grants

Paid time off and holidays

Tuition assistance

Home internet discounts

Job summary

A telecommunications leader in Inglewood is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs. The role demands proficiency in customer service and effective use of digital tools to enhance the customer experience. Candidates must have a High School diploma and preferably some experience in customer service or sales. T-Mobile offers competitive pay, comprehensive benefits, and extensive training opportunities, promoting career growth for all employees.

Qualifications

• Passionate customer advocate with a desire to connect.
• Proven capability to succeed in a fast-paced sales environment.
• Effective at balancing customer needs and sales goals.

Responsibilities

• Develop proficiency in customer service and sales.
• Utilize digital tools to enhance customer engagement.
• Complete training on retail processes and technology.

Skills

Customer service

Sales

Digital tools usage

Product knowledge

Education

High School Diploma/GED

Job description

A telecommunications leader in Inglewood is seeking a Mobile Associate to support retail operations by engaging customers and facilitating their technology and service needs. The role demands proficiency in customer service and effective use of digital tools to enhance the customer experience. Candidates must have a High School diploma and preferably some experience in customer service or sales. T-Mobile offers competitive pay, comprehensive benefits, and extensive training opportunities, promoting career growth for all employees.