Mobile Tech & Service Pro — Retail Sales

T-Mobile; Fortuna (CA); On-site; USD 22,162 - 31,564; Full time

Benefits offered by this job

Annual stock grant

Guaranteed earnings of $20/hour

On-the-job training compensation

Job summary

A leading telecommunications company is seeking a Mobile Associate to enhance customer experience by engaging with customers and providing technology solutions. This fast-paced role involves developing product knowledge, demonstrating services, and facilitating customer needs during their shopping journeys. Qualified candidates will have a High School Diploma and preferably 6 months of customer service experience. The position offers an hourly pay of $19.50 plus training compensation, with opportunities for advancement to a Mobile Expert role within 90 days.

Qualifications

• 6 months of customer service and/or sales experience is preferred.
• Must be at least 18 years of age and authorized to work in the U.S.

Responsibilities

• Provide personalized technology service solutions.
• Demonstrate product features and service plans.
• Complete training on retail processes and wireless technologies.
• Collaborate with team members for a seamless customer experience.

Skills

Customer advocacy

Sales drive

Effective communication

Digital tool usage

Education

High School Diploma/GED

Job description

A leading telecommunications company is seeking a Mobile Associate to enhance customer experience by engaging with customers and providing technology solutions. This fast-paced role involves developing product knowledge, demonstrating services, and facilitating customer needs during their shopping journeys. Qualified candidates will have a High School Diploma and preferably 6 months of customer service experience. The position offers an hourly pay of $19.50 plus training compensation, with opportunities for advancement to a Mobile Expert role within 90 days.