Mobile Expert: In-Store Tech & Customer Solutions

T-MOBILE USA, Inc.; Village of Somers (WI); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k)

Paid Time Off

Medical Insurance

Tuition Assistance

Job summary

T-MOBILE USA, Inc. is seeking a Mobile Associate to engage customers and promote T-Mobile solutions in a retail setting. This role involves building relationships, using digital tools, and driving sales while providing excellent customer service.

Candidates should have a High School Diploma and ideally at least 6 months of customer service or sales experience. Benefits include medical insurance, paid time off, and incentives for performance.

Qualifications

• 6 months of customer service and/or sales experience preferred.
• At least 18 years of age and legally authorized to work in the US.

Responsibilities

• Engage with customers in a retail environment.
• Utilize digital tools and educate customers on T-Mobile solutions.
• Safeguard kiosk cabinets and report lost assets.
• Build rapport and trust with customers to exceed their expectations.

Skills

Customer Service

Sales Techniques

Communication

Relationship Building

Education

High School Diploma or GED

Job description

T-MOBILE USA, Inc. is seeking a Mobile Associate to engage customers and promote T-Mobile solutions in a retail setting. This role involves building relationships, using digital tools, and driving sales while providing excellent customer service.

Candidates should have a High School Diploma and ideally at least 6 months of customer service or sales experience. Benefits include medical insurance, paid time off, and incentives for performance.