Retail Mobile Expert - Customer-Focused Tech & Sales

T-Mobile; Pleasant Prairie (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical/Dental/Vision Insurance

401(k)

Paid Time Off

12 Paid Holidays

Employee Discounts

Job summary

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to join our energetic team in a warehouse/club kiosk setting. You’ll engage customers, educate them on benefits, and drive sales with a friendly, high-pace approach in a busy retail environment.

We offer competitive hourly pay, training pay, a clear path to Mobile Expert, annual stock grants, a 401(k), and generous benefits. You’ll grow with One Team, Together, and be part of an Equal Opportunity Employer.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment, educating customers and showcasing benefits.
• Complete training on store-in-store experience, skills, products, processes, and systems; participate in knowledge sharing and store operations.
• Drive sales by attracting potential customers, following up, collecting referrals, and building relationships with new and existing customers.

Skills

Customer Satisfaction Management

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Relationship Building

Customer Education

Sales

Customer Communications

Communication

Product Knowledge

Leadership

Customer Referrals

Job description

T-Mobile USA, Inc. is hiring Store-in-Store Mobile Associates to join our energetic team in a warehouse/club kiosk setting. You’ll engage customers, educate them on benefits, and drive sales with a friendly, high-pace approach in a busy retail environment.

We offer competitive hourly pay, training pay, a clear path to Mobile Expert, annual stock grants, a 401(k), and generous benefits. You’ll grow with One Team, Together, and be part of an Equal Opportunity Employer.