Retail Merchandising & Store Operations Lead

Michaels Stores

Traverse City (MI)

On-site

USD 55,000 - 70,000

Full time

7 days ago
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Benefits offered by this job

Employee discounts
401(k) with employer match
Medical/dental/vision coverage
Telemedicine services
Flexible spending accounts
Commuter benefits
Tuition assistance
Adoption assistance
Voluntary insurance options

Job summary

Michaels in Traverse City, MI is seeking a Merchandise Manager to lead merchandising and store operations, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will drive in-stock levels, support backroom organization, and coach team members while coordinating with store leadership to align staffing

Qualifications

  • 3+ years retail leadership experience.

Responsibilities

  • Assist Store Manager in leading and managing adherence to SOPs and Company programs.
  • Ensure adherence to company policies and standards and hold team accountable.
  • Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
  • Lead truck execution processes for timely unloading and merchandising flow.
  • Own workload planning and daily task prioritization with store leadership.
  • Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
  • Oversee Planogram execution to ensure sets are completed on schedule.
  • Establish and maintain visual merchandising standards and product presentation.
  • Support a clean, organized, and customer-ready store environment, including backroom organization.
  • Manage inventory control, product accuracy and stock movement.
  • Execute ad sets with compliant signage and product placement.
  • Complete price changes accurately and on time with pricing integrity across floor and systems.
  • Oversee Ship-from-Store fulfillment, ensuring efficient picking, packing, and shipping.
  • Process RTVs and ASN receiving with proper inventory adjustments.
  • Manage store damages procedures and shrink reduction.
  • Train, coach, and develop team members through onboarding and ongoing skill-building.
  • Partner in maintaining Asset Protection practices.

Skills

Leadership
Merchandising
Inventory management
SOP compliance
Planogram execution
Visual standards
Pricing accuracy
Team coaching

Job description

Michaels in Traverse City, MI is seeking a Merchandise Manager to lead merchandising and store operations, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will drive in-stock levels, support backroom organization, and coach team members while coordinating with store leadership to align staffing

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