Retail Merchandising & Store Operations Lead

Michaels; Traverse City (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels in Traverse City, MI is seeking a Merchandise Manager to lead merchandising and store operations, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will drive in-stock levels, support backroom organization, and coach team members while coordinating with store leadership to align staffing

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure adherence to company policies and standards and hold team accountable.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Lead truck execution processes for timely unloading and merchandising flow.
• Own workload planning and daily task prioritization with store leadership.
• Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram execution to ensure sets are completed on schedule.
• Establish and maintain visual merchandising standards and product presentation.
• Support a clean, organized, and customer-ready store environment, including backroom organization.
• Manage inventory control, product accuracy and stock movement.
• Execute ad sets with compliant signage and product placement.
• Complete price changes accurately and on time with pricing integrity across floor and systems.
• Oversee Ship-from-Store fulfillment, ensuring efficient picking, packing, and shipping.
• Process RTVs and ASN receiving with proper inventory adjustments.
• Manage store damages procedures and shrink reduction.
• Train, coach, and develop team members through onboarding and ongoing skill-building.
• Partner in maintaining Asset Protection practices.

Skills

Leadership

Merchandising

Inventory management

SOP compliance

Planogram execution

Visual standards

Pricing accuracy

Team coaching

Job description

Michaels in Traverse City, MI is seeking a Merchandise Manager to lead merchandising and store operations, including truck processing, inventory routines, planogram sets, and visual standards. You will ensure accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.

You will drive in-stock levels, support backroom organization, and coach team members while coordinating with store leadership to align staffing