Retail Merchandising Lead — Team Leader & Customer Service

Sam's Club; El Monte (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Stock purchase program

Paid time off

Job summary

Sam's Club in El Monte, CA is seeking a member-focused associate to deliver exceptional service, guide customers on product choices, and assist with self-service technology. You will also help maintain the sales floor, stock merchandise, and support merchandising standards across departments.

Qualifications include 6 months in retail and 6 months in customer service. The role emphasizes teamwork, adherence to Open Door Policy, and a commitment to policy compliance.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience
• 6 months customer service experience
• Preferred: leading a team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Provide member service by acknowledging the member and identifying needs.
• Assist members with self-service technology and purchasing decisions.
• Stock and merchandise, set up displays, and ensure pricing accuracy.
• Help manage the sales floor and assist with associate supervision and coaching.
• Ensure safety and compliance with company policies; participate in recruiting and training.

Skills

Retail experience

Customer service experience

Job description

Sam's Club in El Monte, CA is seeking a member-focused associate to deliver exceptional service, guide customers on product choices, and assist with self-service technology. You will also help maintain the sales floor, stock merchandise, and support merchandising standards across departments.

Qualifications include 6 months in retail and 6 months in customer service. The role emphasizes teamwork, adherence to Open Door Policy, and a commitment to policy compliance.