Retail Merchandising Lead: Elevate Customer Experience

Sam's Club; Fayetteville (AR); On-site; USD 2,893,000 - 3,995,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam's Club is seeking a customer-focused team member to assist members with self-service technology, answer questions, and guide purchasing decisions. You will help stock and merchandise while maintaining a safe, welcoming shopping environment. The role emphasizes strong service, teamwork, and adherence to Sam's Club policies.

Eligible for benefits and competitive hourly pay. Responsibilities include assisting members, organizing floor space, and resolving issues promptly.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Responsibilities

• Assist members with self-service technology and guide purchase decisions.
• Maintain cleanliness and organization of sales floor and displays.
• Provide friendly, efficient member service and resolve issues per company policies.
• Monitor product quality, stock levels, and price integrity; process returns and exchanges.

Skills

Customer service

Retail experience

Team leadership

Job description

Sam's Club is seeking a customer-focused team member to assist members with self-service technology, answer questions, and guide purchasing decisions. You will help stock and merchandise while maintaining a safe, welcoming shopping environment. The role emphasizes strong service, teamwork, and adherence to Sam's Club policies.

Eligible for benefits and competitive hourly pay. Responsibilities include assisting members, organizing floor space, and resolving issues promptly.